Shipping policy

At Stichel, we take pride in offering high-quality bags and accessories.
Please read our shipping policy carefully before placing your order.

Order Processing Time

All orders placed on Stichel are carefully prepared and packed before dispatch.

Please allow 1 to 3 business days for order processing.

We aim to dispatch all orders within 3 business days of receiving them.
Dispatch times may be slightly longer during peak seasons, sales periods, or due to unforeseen circumstances.

If there is any delay in dispatching your order, we will notify you by email or phone as soon as possible.

Once your order is shipped, you will receive a shipping confirmation message with tracking details.

Shipping & Delivery Time

After your order has been dispatched, delivery usually takes 3 to 7 business days, depending on your location and courier service availability.

Delivery times may vary due to:

  • Your delivery location

  • Courier partner operations

  • Local or regional conditions

Shipping Charges

Shipping charges (if applicable) will be clearly displayed at checkout before you complete your purchase.

From time to time, Stichel may offer free shipping promotions.

Expedited / Express Shipping

Currently, Stichel does not offer express or expedited shipping options.

If you require your order by a specific date, please contact us before placing your order.

Delivery Delays

While we work closely with our courier partners to ensure timely delivery, Stichel is not responsible for delays caused by:

  • Courier partner issues

  • Natural events

  • Strikes or operational disruptions

  • Incorrect or incomplete delivery addresses

International Shipping & Customs (If Applicable)

For international orders, delivery times may vary depending on the destination country and customs clearance procedures.

Please note:

  • Any customs duties, taxes or import charges are the responsibility of the customer.

  • Stichel is not responsible for delays caused by customs authorities.

Order Tracking

Once your order is shipped, you will receive your tracking number by email or SMS.