Blue Whale Embroidery Tote Bag Navy

All orders placed on Stichel are carefully prepared and packed before dispatch.

Please allow 1 to 3 business days for order processing.

We aim to dispatch all orders within 3-7 business days of receiving them.
Dispatch times may be slightly longer during peak seasons, sales periods, or due to unforeseen circumstances.

If there is any delay in dispatching your order, we will notify you by email or phone as soon as possible.

Once your order is shipped, you will receive a shipping confirmation message with tracking details.

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

• The items with the original receipt are returned within 7 days of purchase.

• Items must be in the original condition as purchased with all labels/tickets attached.

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).